Frequently Asked Questions

Krystal Klear Cloth — FAQ

1) Quick start: how to use it

  • Wet with plain water, wring well so it’s only slightly damp.

  • Wipe the surface. No drying or sprays needed.

Why this works: the cloth’s ultra‑fine split fibers act like tiny hooks, pulling dirt, oil, and grimy water into the cloth and leaving surfaces streak‑free, lint‑free, and spot‑free.


USE & CARE

2) What can I clean?

Works on most non‑porous surfaces, including:

  • Glass, windows, mirrors

  • Stainless steel, chrome

  • Granite, marble, tile

  • Plastic, fiberglass

  • Glass shower and patio doors

  • Leather, vinyl

  • Linoleum, sealed wood floors

  • Barware, silverware, glass

  • Inside and outside car windows — also safe on painted car exteriors

If you’re unsure, test in a small hidden spot first.


3) Can I wash and reuse the cloth?

Yes—reusable and durable. Expect at least ~500 washes when cared for properly.

Washing tips

  • Machine wash with detergent.

  • Avoid mixing with cotton or lint‑shedding fabrics.

  • No fabric softener.

  • Optional: add ½ cup vinegar to the rinse cycle occasionally to remove residues and refresh the fibers.

  • No bleach.

  • Low‑heat dryer is OK; avoid high heat. Air‑drying is also fine.

Many people also rinse in the sink near where they clean, then hang to dry—simple and quick between deeper washes.


4) How long will it last?

  • 1‑year, 100% satisfaction, money‑back guarantee for residential use.

  • With proper care, many customers use their cloths for years.

  • Even after the cloth eventually loses perfect streak‑free performance, it remains useful as a general cleaning cloth around home, office, garage, or vehicles.


5) Can I still use paper towels or cleaning products?

You can, but we strongly recommend not to, for three reasons:

  1. Residue leads to streaks
    Chemicals, fragrances, and some paper towels can leave a sticky film that causes streaky windows. Once you switch to water + cloth, we suggest sticking with that only.

  2. Save time and money
    You’ll stop buying cleaners and paper towels, and the savings often repay your cloth purchase within about a month. Plus, you save the time spent wiping and re‑wiping.

  3. Reduce toxic exposure
    Many cleaning products have fragrances or chemicals linked to health risks, including asthma and hormone disruption. The Krystal Klear Cloth is manufactured cleanly enough to be verified safe for a baby’s skin—so using it instead of chemicals helps limit exposure in your home.


CONSTRUCTION & SAFETY

6) What is it made of?

  • Polyester and nylon microfilaments.

  • Manufactured using a unique, patented process: endless filaments are spun, laid in a uniform web, then split into microfilaments about 200 times thinner than a human hair, and tangled together with high‑pressure water jets.

  • Result: a very dense, compact fabric that absorbs and traps dirt and oil and leaves surfaces streak‑free with only water.


7) Any chemicals in the cloth?

No. The cloth itself contains no added chemicals, and none are needed to clean effectively.

  • Solvent‑free, binder‑free manufacturing.

  • PVC‑free.

  • Certified under OEKO‑TEX Standard 100—a widely recognized textile safety standard that tests for harmful substances, protecting health. OEKO‑TEX notes that Standard 100 certified items are tested against a list of more than 1,000 substances harmful to health or the environment. OEKO-TEX

  • Safe even for baby skin contact under this standard.

Using the cloth regularly can reduce the amount of chemical residues left on surfaces, limiting what family members might breathe in or absorb through skin after conventional cleaners are used.


8) How does it help the environment?

  • Cuts paper towel waste. Durable, washable cloths replace lots of disposable paper towels, reducing landfill waste.

  • Eliminates toxic cleaners. You only need water, lessening chemical dumping into the environment.

  • Eco‑minded manufacturing and printing.

    • The manufacturing system has ISO 14001 environmental management recognition.

    • Raw materials use is minimized and water is recycled.

    • Printing is FSC certified and part of the Rainforest Alliance, with recycled paper and metal plate materials.


TROUBLESHOOTING & SUPPORT

9) What if I don’t like it?

We offer a 100% satisfaction, money‑back guarantee. If you’re not happy, contact us for a refund—no questions asked. We want all customers to feel taken care of, even if our cloth isn’t the perfect fit for you.

If you’re having issues, we’re happy to help. Most problems are solved with small tweaks.


10) Common issues and quick fixes

Water spots
Usually means the cloth was too wet. Wring it very well so it’s just barely damp, then wipe again.

Streaking
Often due to residual chemicals or past use of paper towels:

  1. Mix a drop or two of dishwashing liquid in water.

  2. Use your cloth to scrub away residue.

  3. Rinse the cloth thoroughly, then rinse surfaces with clean water.

  4. From this point on, use only water + your slightly damp cloth.

For large patio doors or first exterior window cleaning of the season, use the same reset method. After that, simple water + cloth touchups keep surfaces clear.

If cloth’s performance seems permanently reduced
Check whether the cloth was washed with fabric softener or dried on high heat—both can damage fiber performance, reducing its ability to trap dirt and leaving less‑than‑perfect results.


PURCHASE & RETURNS

11) How to buy

Order at kkcloth.com. We accept:

  • Major credit cards via secure processor

  • PayPal, if you have an account

  • If you don’t have a PayPal account, choose Pay with Credit Card and follow the prompts


12) Return policies

1‑year money‑back guarantee — unopened product

  • Call 877‑701‑8983 to get an RFN number.

  • Return unused, undamaged, in original packaging with RFN.

  • Refund issued after warehouse processes the return.

  • Return must be processed within 365 days of purchase.

30‑day money‑back — used cloths

  • Try the cloth for up to 30 days. If unsatisfied, call 877‑701‑8983 and follow return instructions.

  • Limit: one used cloth per customer.

  • If conditions aren’t met, the company may refuse the return or charge a restocking fee of at least 30%.

Questions? Visit www.kkcloth.com or call 877‑701‑8983 anytime.


OUR GUARANTEES

  • Not made in China. We guarantee our patented cloth is not sourced from China, because sourcing and quality matter for both short‑ and long‑term performance.

  • High‑performance durability. The cloth is guaranteed not to shred, tear, lint, pill, or leave streaks or water spots when used normally.

  • 1‑year satisfaction guarantee. Backed for normal residential use.

  • Helps reduce need for toxic cleaners. Our cloth is designed to lift and trap a very high percentage of bacteria on surfaces, reducing reliance on harsh chemical cleaners.